Enhance your team's communication skills
Effectively navigate and resolve conflicts across differences through personalized assessments, 1-on-1 coaching, and customized development plans.
Learn more about this transformational series. Your team will thank you!
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Get data you can use!
Utilizing the Intercultural Development Inventory® (IDI®) and Intercultural Conflict Style Inventory® (ICS®), participants gain valuable insights into their own and others' cultural competencies, conflict and communication styles.
Book 30-mins with me to learn more.
No commitment to meet.
Cultural Competence, Conflict and Communication Series
A strategy-focused professional development training of four 2-hour workshops tailored for your team. Delivered virtually and in person, this impactful series is crafted for people at all levels of your organization. It helps participants better understand themselves to resolve conflicts and solve problems across cultural boundaries.
Improve Team Dynamics
Foster a more cohesive and harmonious team environment by enhancing cross-cultural understanding and communication.
The Intercultural Development Inventory® (IDI® ) allows you to see an individual’s or group’s progression along a continuum of cross-cultural competence. Because of this, the IDI provides in-depth insights into how individuals and groups make sense of cultural differences, and also how they respond to cultural differences
Step 1: Individual Assessments 📄
Each person receives the IDI directly to their email. The IDI is an online tool that measures individual’s or group’s progression along a continuum of cross-cultural competence. The IDI measures both one’s mindset and skillset.
Step 2: Group Debrief 👥👥
After all participants have completed the assessment, but before their 1-on-1 debrief, they attend a live 2-hour group debrief.
Participants learn more about each area of cultural competence and the trends in their organization as assessed by the IDI.
Step 3: 1-on-1 Debrief ✍🏾
Each person signs up for a 1-hour debrief to review IDI assessment results, ask questions, and receive their personalized development plan from an ICF- and UC Berkeley certified leadership coach to increase their ability to build bridges with people who are different from them.
Enhance Communication Skills
Develop culturally responsive strategies for clearer, more effective communication.
The Intercultural Conflict Style Inventory® (ICS®) is an assessment that helps you understand your conflict and communication style, so you can better resolve conflicts and solve problems across cultural boundaries.
Step 1: Receive Assessment
Participants receive a personal link to complete the assessment. Once completed, they will automatically receive their results.
Step 2: Three-Part Workshop Series
Through three 2-hour workshops, participants do the following:
☑️ Increase cultural self-understanding of your own communication and conflict resolution approach.
☑️Increase cultural understanding of diverse approaches others use to communicate ideas and resolve conflict.
☑️Better manage stress and anxiety often present in conflict situations.
☑️ Use culturally responsive strategies to communicate your goals and interests to others.
☑️ More accurately interpret the statements and actions of the other party.
Strengthen Conflict Resolution Abilities
Equip your team with the tools to manage and resolve conflicts efficiently and empathetically.
Get Personalized Development Plans
Receive tailored action steps to boost individual and group cultural competence and confidence.
Receive Comprehensive Support
Benefit from 1-on-1 debriefs and four interactive workshops for continuous learning and growth.
"You have a lovely way of “holding a mirror up” to your audience, me, to reveal what my words or actions might sound like to others. But you do it in such a kind, non-judgmental way."
- Merilee M.
"Being able to attend a workshop with Dr. Crum was transformative. I loved that I could apply the tools she offered in both my professional and personal life."
- Jenny C.
"I am confident to hold meaningful conversations upon returning to my company. Her vast knowledge in this arena has led to invaluable discussions stemming from her guidance.."
- Mia W.
Personal Coaching for You
Struggling to navigate conflict, miscommunication, or tension across differences without the support of a full team program? The Cultural Competence, Conflict and Communication Series is available as a personalized individual coaching experience for leaders who need focused, flexible development. This package includes eight one-hour virtual coaching sessions, scheduled at your convenience. Through one-on-one coaching, you gain clarity on your cultural perspectives, communication and conflict styles while using proven assessments and tailored action plans to strengthen cross-cultural communication, resolve conflict with confidence, and lead more effectively across differences.
Schedule a free meeting with me today to discuss your goals.
Check me out!
Hear more about my approach to communication and conflict on these national platforms.
The Problem With Safe Spaces on Negotiate Anything with Kwame Christian
We discuss how to communicate about building better relationships with people who are different from you.
How to Speak the Truth Without Burning Bridges on The Nona Jones Show
We delve into how to not only have tough conversations—but also how to hear them with grace and self-awareness.
Learn more about this powerful series.
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Ready to develop the workplace you want to see?
Foster a more cohesive, culturally aware, and resilient team with me.
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